During our 20-minute phone call, we will discuss your reason for therapy, answer whatever questions you might have, go over fees and scheduling, and schedule an intake session. If we discover I am not the right fit, I will try to offer referrals that will better suit your needs.

I am an out-of-network (OON) provider with all insurance companies. If you have an insurance plan, you may be eligible for reimbursement for a portion of the cost of services. The amount of money you get back varies based on your plan. Contact your insurance company directly to learn about your OON benefits.

After filling out the Client Insurance Form in the client portal, I’ll be able to submit out-of-network claims on your behalf in most cases. You may have to submit claims yourself, and I can provide you with a superbill.

A superbill shows an itemized list of services from working with. me. It's like a detailed invoice or receipt. I can provide you with a superbill — a specific document required by an insurance company — that allows you to seek reimbursement from your insurance.

Yes! Alissa Swank Counseling accepts HSA/FSA plans if it is affiliated with a credit card. You just need to add this form of payment to the Payment Authorization Form in the portal.

I reserve some spots in my practice for students and those who qualify for a sliding scale fee. Please ask me if you are in need and we can explore options.

You can cancel or reschedule an appointment anytime, as long as you provide 48 hours notice. If you cancel an appointment with less than 48 hours notice, or do not show up for a session, you will be charged the full session fee. I always try to see if we can reschedule in the same week to avoid late cancellation fees.

If you do not have insurance that you intend to use for services, it is your right to receive a Good Faith Estimate (GFE). A GFE is an estimate of the cost of services, and is available to you upon scheduling our first appointment, or upon request. Learn more about the No Surprises Act.